No Problem! Hang on to the chain and contact us for a repair. The first repair is on us! Any additional repairs will be $10 plus tax. If the chain is beyond repair, a new one will have to be purchased. **We do not cover loss or damaged pieces**

This is dependent on your activity level and lifestyle! For most, it will only come off when you are ready to remove it yourself (weeks, months, years). It is fine gold, so while it is welded on, it is not invincible!

Yes! TSA will not ask you to remove it when going through security.

The bonding process is pain free! The welding technology is simply magic and you don't feel the pinprick of light.

We are a mobile business servicing the Madison and surrounding areas. We are booking parties, events and pop-ups at the location of your choice! Contact us today for more information!

Yes! We are more than happy to bring Willow & Weld to a special event! We require at least five bracelets to be purchased (7 for travel).

It is strongly recommended so that you don't have to wait for a long time!

Soap and water is the best method to clean gold with gems and you can use a soft-bristled toothbrush to scrub recessed areas around any setting. • DON'T use any kind of cleanser that includes chlorine in its ingredients. Chlorine is harsh on all types of fine jewelry. • DON'T use soap with any unknown ingredients. • DON'T use any abrasive cleaners or paper-based cleaning towels. We recommend a lint-free cotton cloth dry.

We custom measure every piece we weld! So no need to worry about figuring out a measurement that works for you, we’ll make sure everything fits and looks perfect! We also include your first reattachment for free in case you decide you want the fit to slightly change. Adjustments after that first complimentary one are $10.

Our appointment slots are for 15 minute!

Our 14k solid gold bracelets, anklets, and necklaces are meant to last forever (or as long as you want)! They are custom sizes and welded on for you to wear where-ever, forever. No clasp getting in the way and no tarnishing. Should the day ever come when you want/need to remove it, it can easily be cut off. We only use 14k gold. The main reason is quality & the hypoallergenic nature of the metal. All pieces are considered fine jewelry, and should be treated as so. Since this welded jewelry cannot be taken on and off, we want our pieces to be able to live with you without the risk of tarnishing or discoloring your skin. 14k gold cost more than alternative metals, such as brass, sterling, gold plated or gold fill options, but it will last for a lifetime! The other metals aren't bad, but with the special Willow & Weld process you are not unable to remove for proper care which leads to greatly shortening their lifespan.

We are proud to say that are not only pool and shower safe, but they are also ocean safe! Personally tested by us!

Let’s chat about it! We recently had a client request a body chain and it looks AMAZING on her! We’d love to hear your ideas for your custom piece as well!

Yes! We offer digital gift cards that can be sent to whoever you want! We can’t ship or package pieces since they’re custom to everyone and get welded in person. So I would at some point need the person in front of me to actually physically receive their piece!

Getting your permanent jewelry is totally pain free! Our welding machine gives off the tiniest, but cutest, spark of light, that is pure magic but not felt on the skin at all.

I’ve had twenty plus clients who have been able to get MRI’s with them on no problem! If they do make you cut it off, just be sure to cut it at the jump ring, put it in a safe place, and bring it back to me to re attach at no charge!

We can create a custom investment for you! Let’s chat more about the length and style that would work perfect for you!

Send me an email and well chat, wink wink

That’s totally up to you! They will permanently stay on until you decide to take it off! I totally forget mine are there so have never felt the need to remove them!

As long as you want them to! With being solid 14K gold, they’ll stay in amazing shape on your wrist, neck and ankle!

Yes! We are always available to chat about adding more pop ups to our schedule! Let’s chat and get it on the schedule!

All chains and charms are solid 14K gold and many of the charms have diamonds. Chains range from $120 - $209 and charms from $36 - $186.

Of course! However we do require a purchase of five chains minimum.

We get it! You can totally cut the jump ring to take your piece off! Or stop by a pop up and we can do it for you!

You’ll pick your favorite chain from our current availability. I’ll customize a size that works best for you and your lifestyle. With a quick and painless weld, I’ll fasten your piece and make it permanent! No clasps here! And then you’re set!

No, BUT! We strongly recommend it. Events often “sell out” in the sense that we book all of our weld spaces. Booking a space is the best way to ensure you get welded. Sometimes we can squeeze people in between spaces or when there’s no shows, but that’s never guaranteed like booking a spot would be!

We like what you’re thinking! Yes yes yes and yes!

Chains are attached to your jewelry piece via the jump ring! They do get welded, just like your other pieces, so they are permanent! But in the same way we can take a bracelet off to resize or relocate, we can do the same thing with a charm!

We feature our full fleet of inventory on our website, but we do sometimes have seasonal and special offers! SO! If you’re currently at an event, swing by our table to see what we have available in the current moment, as well as the price sheet we’ve got on display!

I am totally self taught! I eventually met someone in the industry who quickly became my mentor and is now a very dear friend. But I learned through a lot of trail and error, practice, tears, sweat, and a whole lot of money haha!

Simply cut the jump ring!

Heck yes! We are always available to chat about private events and parties! Whether it’s a grand opening, a client event, bachelorette party, family event, we are so excited to chat with you about the festivities!

I don’t have a specific discount protocol for these types of events, but I am always almost happy to give a discount to the party host!

We are Madison's original welded jewelry! Our owner, Kassie, or one of her amazing associates, will weld on a custom fit bracelet to your wrist, ankle, neck or finger using an easy, painless process. Because the chain is welded on, it does not have a clasp and therefore will "permanently" stay on (until you decide to remove it). Our pieces are also referred to as forever jewelry, endless chain, or zapped jewelry. A welded bracelet is a unique way to honor any commitment you might be making whether to a loved one or yourself. Looking for a special way to celebrate a birthday, bridal shower, baby shower, or anniversary?

With being 14K gold, you don’t have to worry about it getting tarnished or ruined! I personally am a big Burn Bootcamp girl, and I can personally vouch my pieces don’t get in my way at all!

My personal favorite is the Charlotte chain! It’s a diamond cut and seriously oh so pretty!